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Re: hi, my laptop is freezing at windows welcome screen mostly or desktop, only if i install the intel hd graphics 300 driver, is it hardware or software issue?

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Asentis, normally the Dxdiag is a little bit longer and it includes more information from your system.

Would you please try to get it again and send it to me?

 

 

Dxdiag Report: Type dxdiag in Start Menu> open> Save> Attach using Advanced Editor Options.


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