Which OS do you have? Did you get the software downloads from Intel or from your OEM. If you got it from Intel, do you happen to know the download ID? I'd suggest getting this latest software from your OEM if the generic version posted on Intel's download center isn't working for you. Can you revert back to whatever version of BT software you had before upgrading to 17.1.1409.01. Was there a reason you did the software update (to solve an issue or something) or did you just happen to notice new software was available?
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