Hi evo85210, your system is indeed compatible from the hardware perspective; this leads me to believe that the issue is software related somehow.
Kindly try the following:
- Please verify if the operating system is Windows* 8 or Windows* 8.1 from System Properties, Control Panel.
- Try uninstalling your Intel® PROSet Software and install the latest version (16.11) in custom mode and make sure the Wireless Software Extensions are selected to be installed. Intel® PROSet/Wireless Software — Intel® PROSet/Wireless Software downloads
If the issue persists please provide the logs found at:
- C:\Users\<User>\AppData\Local\Temp\MSI<number>.log
- C:\Users\<User>\AppData\Local\WiDiSetupLog.<timestamp>.wdl
These files can be attached using the Advanced Editor.